Jira Service Management

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You can raise a NDC ServiceDesk request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"54","name":"OrderChangeNotification Testing Request","descriptionHtml":"","callToAction":"OrderChangeNotification Testing Request","introHtml":"","icon":10562,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10562","groups":[],"key":""},{"id":"20","name":"TripLink","descriptionHtml":"","callToAction":"TripLink","introHtml":"","icon":10520,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10520","groups":[],"key":""},{"id":"38","name":"Pricing Helpdesk","descriptionHtml":"","callToAction":"Pricing Helpdesk","introHtml":"Get Help with Pricing and Fare Related Issues.","icon":10484,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10484","groups":[1],"key":""},{"id":"49","name":"NDC Feedback","descriptionHtml":"","callToAction":"NDC Feedback","introHtml":"Report important feedback or submit new capability enhancements","icon":10458,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[1],"key":""},{"id":"39","name":"NDC Certification ","descriptionHtml":"","callToAction":"NDC Certification ","introHtml":"Ready To Go Live - Get Certified and Approved for Live Services","icon":10502,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10502","groups":[1],"key":""},{"id":"12","name":"General Questions","descriptionHtml":"","callToAction":"General Questions","introHtml":"Get help with general questions about NDC functionality","icon":10466,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10466","groups":[1],"key":""},{"id":"1","name":"eMail Technical Questions","descriptionHtml":"","callToAction":"eMail Technical Questions","introHtml":"Get assistance for general questions.","icon":10476,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[],"key":""},{"id":"23","name":"OrderChangeNotif Registration","descriptionHtml":">>> PLEASE NOTE THIS SERVICE WILL BE AVAILABLE FROM JANUARY 2020<<< Only IATA Agents can be registered for this service, Please provide the required URI Endpoints for your OrderChangeNotif Listener, If you are using a Service Provider or TMC then enter their EndPoint for receiving Notifications via their service. Provide your LIVE and TEST endpoints with the usernames and password to access in on text file within a Password protected zip file . 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