British Airways NDC ServiceDesk
If you are connecting via Service & Technology Partner, please raise your issue with them before contacting our NDC Technical Helpdesk.
For British Airways NDC Technical Support, please raise a ticket via our NDC Technical Helpdesk.
Our NDC Technical Helpdesk is available Mon-Fri from 07:00-19:00 UK Time.
We cannot assist with:
Changes to Live Bookings - see https://ndc.ba.com/contact-us
Refunds or Voucher Issuance - see https://ndc.ba.com/forms/ndc-credit-voucher-redemption
General Policy Questions - see https://www.britishairways.com/travel-partner-connect/policies for information on policies, or call https://www.britishairways.com/travel-partner-connect/contact
Ticketing Authority & Registration - https://www.britishairways.com/travel-partner-connect/policies/booking-and-ticketing/ticketing-authority
For Iberia information please refer to this link: https://transform.atlassian.net/wiki/spaces/NDCDOC/overview