Service Desk

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Provide your LIVE and TEST endpoints with the usernames and password to access in on text file within a Password protected zip file . Use you Mashery Key as the password","callToAction":"OrderChangeNotif Registration","introHtml":"Register to Receive OrderChange Notifications.","icon":10521,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10521","groups":[1],"key":""},{"id":"22","name":" Registration/Contract","descriptionHtml":"","callToAction":" Registration/Contract","introHtml":"Register to Access NDC API services","icon":10485,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10485","groups":[1],"key":""},{"id":"8","name":"Technical Questions","descriptionHtml":"","callToAction":"Technical Questions","introHtml":"Report technical issues or request technical help implementing our API's","icon":10478,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10478","groups":[1],"key":""},{"id":"52","name":"Individual Booking Queries","descriptionHtml":"Please include as much detail as possible in your request including screenshots, PNR references etc.","callToAction":"Individual Booking Queries","introHtml":"Please raise this request if you have questions relating to specific bookings","icon":10466,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10466","groups":[],"key":""},{"id":"53","name":"General Queries","descriptionHtml":"Please ensure you have reviewed the information available on our hub before raising a request: <a href=\"https://ndc.ba.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://ndc.ba.com/</a>","callToAction":"General Queries","introHtml":"Please raise this request if you have general questions on an aspect of NDC","icon":10472,"iconUrl":"https://british-airways-ndc-helpdesk.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"NDC Support"}],"orderMapping":{"11":[53,51,52],"1":[49,8,38,12,22,39,20,23],"2":[1,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8a9a946e-e372-342f-b5c0-1b0a910e4f5c","appLinkName":"System Confluence","appLinkUrl":"https://british-airways-ndc-helpdesk.atlassian.net/wiki","spaceKey":"A1","spaceName":"British Airways NDC API 17.2","spaceUrl":"https://british-airways-ndc-helpdesk.atlassian.net/wiki/spaces/A1"},"labels":[],"projectKey":"NTS","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NTS","userLanguageHeader":"","userLanguageMessageWiki":"For any Pre-Live performance issues, please consult our <a href=\"https://ndc.ba.com/service/servicestatus\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Service Status</a> page","defaultLanguageHeader":"","defaultLanguageMessage":"For any Pre-Live performance issues, please consult our [Service Status|https://ndc.ba.com/service/servicestatus] page","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Centre","description":"Welcome to the help center - we're here to help! 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