Page Comparison

17.2 OrderReshop (Reshop and Reprice)

TMC’s usually create held bookings to secure the inventory for the corporate clients whilst they are seeking approval for their duty travel. For corporates, it is much more expensive for them to get their TMC to cancel a booking and start from scratch than if they change an existing booking.

Leisure agents create held bookings many months in advance as part of bigger tour packages which can include hotels and cruise packages. They are unable to ticket these bookings as their customers usually pay closer to departure or in instalments. Due to the long lead time they have a regular requirement to amend held bookings.

Currently NDC only supports servicing of ticketed orders but, this new feature is to extend that capability to unticketed orders, while ensuring that BA revenue management strategy and principles are not compromised. With this new feature,

1. Agents can change the date and time of one or more origin and destinations (up to six at maximum) on an unticketed booking and pay for it instantaneously.
2. Agents can change the date and time of one or more origin and destinations (up to six at maximum) on an unticketed booking and pay for it later.

Out of scope for this release:

1. Cabin upgrade changes
2. Change of fare preference i.e. changing from flexible fare to restricted fare
3. Fare type change i.e. changing from Negotiated fare to Non-Negotiated fare and vice versa
4. Change of leisure fare product i.e. changing from Tour Operator fare to Contract Bulk fare
5. Change the originally booked origin and destination changes  to the booking. i.e., changing the O&D from LHR-JFK to LHR-BOS is not a valid scenario

17.2 OrderReshop and 17.2 OrderChange (See Release Note)

TMC’s usually create held bookings to secure the inventory for the corporate clients whilst they are seeking approval for their duty travel. For corporates, it is much more expensive for them to get their TMC to cancel a booking and start from scratch than if they change an existing booking.

Leisure agents create held bookings many months in advance as part of bigger tour packages which can include hotels and cruise packages. They are unable to ticket these bookings as their customers usually pay closer to departure or in instalments. Due to the long lead time they have a regular requirement to amend held bookings.

Currently NDC only supports servicing of ticketed orders but, this new feature is to extend that capability to unticketed orders, while ensuring that BA revenue management strategy and principles are not compromised. With this new feature,

1. Agents can change the date and time of one or more origin and destinations (up to six at maximum) on an unticketed booking and pay for it instantaneously.
2. Agents can change the date and time of one or more origin and destinations (up to six at maximum) on an unticketed booking and pay for it later.
3. Agents can change the fare preference (Flexible/Restricted) on an unticketed booking and pay for it.
4. Agents can change the fare preference (Flexible/Restricted) on an unticketed booking and pay for it later.

Out of scope for this release:

1. Cabin upgrade changes
2. Fare type change i.e. changing from Negotiated fare to Non-Negotiated fare and vice versa
3. Change of leisure fare product i.e. changing from Tour Operator fare to Contract Bulk fare
4. Change the originally booked origin and destination changes to the booking. i.e., changing the O&D from LHR-JFK to LHR-BOS is not a valid scenario

Limitation:

1. Agents that do not have negotiated deals with BA would not be able to change an unticketed booking.