OrderReshop Overview






 Change Booking - Reprice

The OrderReshop Webservice provides IATA Accredited Travel Agents, new retailers, and Service Providers the ability to change/upgrade their ticketed booking created via BA NDC channel.

Clients can call OrderReshop for a confirmed booking to reprice the new itinerary to get detailed fare and tax along with the complete new tax break down and new fare rules.

This service can only be used on existing bookings made using the Shop and Order APIs, and may only be accessed by the agent who created the booking. If the agent went through a 3rd party provider to create the initial booking (GDS or service provider), it is also mandatory to go through this same provider in order to access the booking. If the above conditions are not met, the service will return an error and prevent access.

This service is called to Reprice the new itinerary. The client can choose the offer returned in OrderReshop(Reshop) and pass the details to OrderReshop (Reprice) to reprice the offer. The final call should be made to OrderChange (Confirm Change Booking) API with the selected offer to confirm the change/upgrade.

Please click here for the full technical specification


 Change Booking - Reshop

The OrderReshop Webservice provides IATA Accredited Travel Agents, new retailers, and Service Providers the ability to change/upgrade their ticketed booking created via BA NDC channel.

Clients can call OrderReshop for a ticketed confirmed booking to change date/time or upgrade cabin of their confirmed flight. The service checks the eligibility of existing booking for change/upgrade and then return the offers for the changed date or upgrade cabin.

This service can only be used on existing bookings made using the Shop and Order APIs, and may only be accessed by the agent who created the booking. If the agent went through a 3rd party provider to create the initial booking (GDS or service provider), it is also mandatory to go through this same provider in order to access the booking. If the above conditions are not met, the service will return an error and prevent access.

This is the first call to get offers in case the client wants to change the date/time or cabin of their confirmed booking. The client can then choose any, one offer and pass the details to OrderReshop (Reprice) to reprice the offer. The final call should be made to OrderChange (Confirm Change Booking) API with the selected offer to confirm the change/upgrade.

Please click here for the full technical specification


 Requote Held Booking

The OrderReshop Webservice provides IATA Accredited Travel Agents, new retailers, and Service Providers the ability to get the Price requote for the held booking.

Clients can call OrderReshop to get the

  1. Price quote (requote) for all the order items (Flights and Paid seats) present in the held booking. The service requotes (fare and tax) for the itinerary, requotes seats (if the paid seat is present in the held booking) and returns the total price along with tax break down and fare rules. The service also returns a list of applicable cards that can be used when the client pays for the held booking via AirDocIssue/OrderChange service

This service can only be used on existing bookings made using the Shop and Order APIs, and may only be accessed by the agent who created the booking. If the agent went through a 3rd party provider to create the initial booking (GDS or service provider), it is also mandatory to go through this same provider in order to access the booking. If the above conditions are not met, the service will return an error and prevent access.

It is recommended that a client should call OrderReshop service before proceeding to the AirDocIssue/OrderChange service, which accepts payment and issues eTickets and EMDs for the held booking.

Please click here for the full technical specification.


 Refund Quote

The OrderReshop Webservice provides IATA Accredited Travel Agents, new retailers, and Service Providers the ability to get the refund quote for the NDC ticketed booking.

Clients can call OrderReshop to get the amount that would be refunded (i.e a refund quote) if the booking were to be (subsequently) cancelled. The service calculates the refund for ticketed booking including ancillaries and returns the total refund amount to be passed in subsequent OrderCancel call. There will be no refund quote returned for Hold bookings in OrderReshop.

This service can only be used on existing bookings made using the Shop and Order APIs, and may only be accessed by the agent who created the booking. If the agent went through a 3rd party provider to create the initial booking (GDS or service provider), it is also mandatory to go through this same provider in order to access the booking. If the above conditions are not met, the service will return an error and prevent access.

It is recommended that a client should call OrderReshop service before proceeding to the OrderCancel service, which confirms the cancellation.

Please click here for the full technical specification


 Refund Quote - Refund for Involuntary Changed Booking 

The OrderReshop Webservice provides IATA Accredited Travel Agents, new retailers, and Service Providers the ability to get the refund for the NDC ticketed booking.

Clients can call OrderReshop to get the amount that would be refunded (i.e., a refund quote) if the booking were to be (subsequently) cancelled. The service calculates the refund for ticketed booking including ancillaries and returns the total refund amount to be passed in subsequent OrderCancel call. There will be no refund quote returned for Hold bookings in OrderReshop. This service can only be used on existing bookings made using the Shop and Order APIs.

In case of Involuntary booking, the service calculates the refund for ticketed booking including ancillaries at the backend and returns a message which conveys that the Refund process would be manually processed. For the time being, all the disrupted bookings will go through Manual refund process. This service can only be used on disrupted bookings and may only be accessed by the agent who created the booking.

This may only be accessed by the agent who created the booking. If the agent went through a 3rd party provider to create the initial booking (GDS or service provider), it is also mandatory to go through this same provider in order to access the booking. If the above conditions are not met, the service will return an error and prevent access. This is applicable to both voluntary as well as involuntary bookings.

It is recommended that a client should call OrderReshop service before proceeding to the OrderCancel service, which confirms the cancellation.

Please click here for the full technical specification


Change Held Booking - Reshop

The OrderReshop Webservice provides IATA Accredited Travel Agents, new retailers, and Service Providers the ability to change their unticketed booking created via BA NDC channel.

Clients can call OrderReshop for an unticketed booking to change date/time their held flight. The service checks the eligibility of existing booking for change and then return the offers for the changed date/time.

This service can only be used on existing bookings made using the Shop and Order APIs and may only be accessed by the agent who created the booking. If the agent went through a 3rd party provider to create the initial booking (GDS or service provider), it is also mandatory to go through this same provider in order to access the booking. If the above conditions are not met, the service will return an error and prevent access.

This is the first call to get offers in case the client wants to change the date/time of their unticketed booking. The client can then choose any, one offer and pass the details to OrderReshop (Reprice) to reprice the offer. The final call should be made to OrderChange (Confirm Change Booking) API with the selected offer to confirm the change.

Please click here for the full technical specification


Change Held Booking - Reprice

The OrderReshop Webservice provides IATA Accredited Travel Agents, new retailers, and Service Providers the ability to change their unticketed booking created via BA NDC channel.

Clients can call OrderReshop for a held booking to reprice the new itinerary to get detailed fare and tax along with the complete new tax break down and new fare rules.

This service can only be used on existing bookings made using the Shop and Order APIs and may only be accessed by the agent who created the booking. If the agent went through a 3rd party provider to create the initial booking (GDS or service provider), it is also mandatory to go through this same provider in order to access the booking. If the above conditions are not met, the service will return an error and prevent access.

This service is called to Reprice the new itinerary. The client can choose the offer returned in OrderReshop (Reshop) and pass the details to OrderReshop (Reprice) to reprice the offer. The final call should be made to OrderChange (Confirm Change Booking) API with the selected offer to confirm the change.

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