Release Note 14-01-20

NDC API 14-01-2020

Involuntary Servicing

Disruption Handling

 Effective Date:
   
 APIs Affected

17.2 OrderChangeNotif

New Feature

The new capability provides push notifications to inform Travel Sellers of involuntary changes to Orders. BA will send the OrderChangeNotif message to Travel Sellers who have registered and connected their live endpoints to receive these messages.

The OrderChangeNotif will be sent for the following disruption events:

  • Planned cancellation
  • Schedule change
    • Flight Time change        
    • Date Change     
    • Route Change   
    • Aircraft Change
    • Cabin Change   
    • Flight number change   
    • Carrier change
  • Re-accommodation for Operational cancellation
  • Re-accommodation for Delays   

For the following scenarios, Seller Follow Up actions are also provided:

    • Operational Cancellation without alternative
    • Operational Cancellation with alternative
    • Planned Cancellation without alternative

These actions include:

ACCEPT – This action will be returned if BA has rebooked the passenger to an alternative flight. This is the option to ACCEPT the change by using OrderChange 17.2.

RESHOP – This action provides the option to Reshop for other available flights instead of accepting the change presented.

CANCEL – This action provides the option to cancel a booking free of charge and request a refund.

Call Airline – This action will be returned if BA NDC cannot support any follow-up action online to handle the change. Instead, services such scenarios can be done by calling BA Contact Centre.

 Critical Impact

LOW - This change will not be a breaking change to consumers of the British Airways NDC APIs

 Batch Release IT Ref:
N/A

Voluntary Servicing

Long sell request will return success response even when requested without farebasis code.

 Effective Date:
   
 APIs Affected:

17.2 OfferPrice

 Problem/Issue

This is to fix a bug where 17.2 OfferPrice long sell request returns error on requesting without farebasis code.

 Solution

17.2 OfferPrice long sell request will return a successful response even when requested without farebasis code.

 Batch Release IT Ref:
COM9-11- NDCD-12 and NDCD-227